Usage Rates

These Usage Rates set out the rates for Platform Usage referred to in Section 4A.6 of our Terms and Conditions and form part of your agreement with us. The Usage Rates in effect at the time Platform Usage is incurred govern that usage.

In effect from September 18, 2026.

Rates vary by plan and by region. Your plan states which rates apply to you. If you are not sure, email [email protected].

United States

Calculator

Wallet balance$50

Estimate only. Each line shows what the balance would buy if the entire amount went to that one line. Actual consumption mixes several lines at once.

Platform UsageIf the entire balance went to this one line

Rates

ItemUnitRate
Calls, outboundper minute$0.014
Calls, inboundper minute$0.0085
Call recordingper minute$0.0025
Call recording storageper minute, per month$0.0005
Call transcriptionper minute$0.024
Local phone numberper month$1.15
Toll-free phone numberper month$2.15
Other phone features not listed here, such as answering machine detection, voicemail drops and conference calls, are billed to your Wallet per use and itemized there.
Text messages (SMS)per segment$0.0083
Text messages are billed per segment. A message longer than 160 characters is sent as several segments and each one is billed. Accented characters and emoji reduce the limit to 70 characters.
Email sendingper email$0.000675
Dedicated IPper month$59.00
Premium workflow actionper execution$0.01
Email verificationper verification$0.0025
Content AI, textper 1,000 words$0.09
Content AI, imageper image$0.06
Workflow AI models, inputper 750,000 words$0.60
Workflow AI models, outputper 750,000 words$2.40
WhatsAppper use$0.074
Reviews AIper review$0.01
Domain purchaseper domain$10.00
Funnel AIper use$0.99
Agent Studioper 750,000 words$0.25
Ask AIper 1,000,000 tokens$2.11
AI Studioper 1,000,000 tokens$2.11
Conversation AIper AI response$0.02
Voice AIper minute$0.02

Text message registration (A2P 10DLC)

One-time registrationRate
Sole proprietor$24.50
Standard, low volume$24.50
Standard, high volume$71.91
Each additional campaign (second and later)$15.75
Monthly campaign feeRate
Sole proprietor$2.10
Standard$10.50
Low volume, mixed use$1.58
Charity, 501(c)(3)$3.15
Emergency services$5.25

For clients billed in the United States, Platform Usage is passed through at our cost and we retain no margin on it. We act solely as a billing intermediary for telecommunications charges and do not resell telecommunications services.

Latin America

Calculator

Wallet balance$25

Estimate only. Each line shows what the balance would buy if the entire amount went to that one line. Actual consumption mixes several lines at once.

Platform UsageIf the entire balance went to this one line

Rates

ItemUnitRate
Calls, outboundper minute$0.028
Calls, inboundper minute$0.017
Call recordingper minute$0.005
Call recording storageper minute, per month$0.001
Call transcriptionper minute$0.048
Local phone numberper month$2.30
Toll-free phone numberper month$4.30
Other phone features not listed here, such as answering machine detection, voicemail drops and conference calls, are billed to your Wallet per use and itemized there.
Email sendingper email$0.00135
Dedicated IPper month$118.00
Premium workflow actionper execution$0.02
Email verificationper verification$0.005
Content AI, textper 1,000 words$0.225
Content AI, imageper image$0.15
Workflow AI models, inputper 750,000 words$1.50
Workflow AI models, outputper 750,000 words$6.00
WhatsAppper use$0.148
Reviews AIper review$0.025
Domain purchaseper domain$18.00
Funnel AIper use$2.475
Agent Studioper 750,000 words$0.625
Ask AIper 1,000,000 tokens$5.275
AI Studioper 1,000,000 tokens$5.275
Conversation AIper AI response$0.05
Voice AIper minute$0.05
  1. Platform Usage beyond the Platform Credits included in your plan is billed to your Wallet (Section 4A.4).
  2. When the Wallet balance falls below US$10.00, it is automatically recharged by US$50.00. You can change or disable automatic recharge at any time in your account settings (Section 4A.4).
  3. Unused Wallet balances are non-refundable and have no cash value on termination (Section 4A.5).
  4. Separately priced add-on modules are not Platform Usage and are not listed here. Their price is stated in your plan (Section 3).

We may change these rates. Changes take effect when published here and apply to Platform Usage incurred afterwards. They do not apply retroactively.